Desktop & Laptop Specs
- Windows 10 or later, macOS 11 or newer
- 8GB RAM minimum (16GB recommended for larger datasets)
- Modern processor from the last five years
- 1280x720 screen resolution or higher
- Stable internet connection (3 Mbps or faster)
- Modern browser updated within the last year
Browser Compatibility
- Chrome 110+ (our most tested platform)
- Firefox 115+ with full feature support
- Safari 16+ on macOS devices
- Edge 110+ with Chromium engine
- JavaScript must be enabled
- Cookies allowed for session management
Mobile Access
- iOS 15 or newer on iPhone and iPad
- Android 11+ on phones and tablets
- Responsive design adapts to all screen sizes
- Touch-optimized interface for easier navigation
- View reports and dashboards on the go
- Data entry works but easier on larger screens
Data Security Setup
- HTTPS encryption for all connections
- Two-factor authentication available
- Regular automated backups of your data
- Role-based access control for teams
- Activity logs for audit purposes
- Data export options in multiple formats
Thao Bui
Technical Specialist
Been helping businesses in Ho Chi Minh City get set up since 2019. Most common question I get is about older computers — and honestly, if your machine runs a modern browser smoothly, you're probably fine.
What Actually Matters
We've seen the platform run on everything from brand-new MacBooks to five-year-old office desktops. The real bottleneck is usually internet speed, not your hardware.
If you can stream video without constant buffering, your connection is fast enough. The dashboard loads data in small chunks, so even slower connections work — they just take a bit longer on initial page loads.
Vietnam-Specific Considerations
Internet infrastructure varies across the country. Our servers are optimized for APAC regions with edge caching to reduce latency. During testing in early 2025, we saw average load times under 2 seconds from major cities.
If you're in areas with less reliable connectivity, the platform stores recent data locally in your browser. You can still view reports and make notes even during brief disconnections.
Getting Help When You Need It
Setup usually takes about fifteen minutes. We have a checklist that walks through browser settings, security configuration, and initial account setup.
Most people don't need technical support, but when questions come up, our team at 71 Hoàng Hoa Thám responds during Vietnam business hours. Email help@syncnetorg.com or call +842343812267.
Setup Process Overview
Browser Check
Visit our compatibility page to verify your browser version. Update if needed — takes about five minutes.
Account Setup
Create your account and configure security settings. Choose your authentication method and set up team access if needed.
Data Import
Connect your existing financial data sources or upload spreadsheets. The system guides you through field mapping.
Ready to Check Your System?
Run our quick compatibility test to see if your current setup works with our platform. Takes less than a minute and gives you specific recommendations if anything needs updating.
Contact Technical Support